Key Insights Der deutsche Online-Lebensmittelhandel ist mit Wachstumsraten von 24 Prozent pro Jahr das Wachstumssegment des Handels, mit Umsatzanteilen von 0,5 Prozent jedoch auf einem sehr geringen Niveau. COVID-19 eröffnet dem Online-Lebensmittelhandel ein...
Key Insights Digitalization is driving business models to focus more on digital services, while the importance of physical products is significantly decreasing. Digital services serve three strategic purposes: Scale, scope, and learning. Today, digital services are...
Key Insights Neue digitale Leistungsangebote, die Verfügbarkeit von Daten und fortgeschrittene Analytik-Methoden erfordern die ganzheitliche Neuausrichtung aller operativen Prozesse mit einem einheitlichen Blick auf den Kunden und seine Bedürfnisse. Zeitgemäße...
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